1. What is the Notice?
2. Why did I receive a Notice?
3. What is this Litigation about?
4. Why is this a class action?
5. Why is there a settlement?
6. How do I know if I am a part of the Settlement?
7. What can I get from the Settlement?
8. When will I receive the benefits?
9. I want to be a part of the Settlement. What do I do?
10. What am I giving up if I remain in the Settlement?
11. How much will the Class Representative receive?
12. How do I get out of the Settlement?
13. If I exclude myself, do I still receive benefits from this Settlement?
14. Do I have a lawyer in this case?
15. How will the lawyers for the Settlement Class be paid?
16. How do I tell the Court that I do not like the Settlement?
17. Where and when is the Final Approval Hearing?
18. How can I get more information?
The Court-authorized Notice of a proposed settlement of a class action, Pebbles Martin v. LCMC Health Holdings, Inc. and Louisiana Children’s Medical Center, pending in the Civil District Court for Parish of Orleans, Case No. 2022-10417, Division L (the “Litigation”). The Person who sued is called the “Plaintiff” or “Class Representative” and the companies they sued, LCMC Health Holdings, Inc. and Louisiana Children’s Medical Center, are known as the “Defendants.” The Defendants are collectively referred to as “LCMC” in this Website and Notice.
The Litigation alleges that LCMC caused the unauthorized transmissions of personally identifiable, non-public medical information and communications to Facebook and Google through LCMC’s Website, https://www.lcmchealth.org, and Patient Portal, https://www.lcmchealth.org/for-patients/patient-portal. LCMC denies this allegation and specifically denies that any medical information from either the Patient Portal or the Website was shared with Facebook or Google. Nonetheless, the Parties collectively agreed to resolve their dispute on a class-wide basis.
The Court has granted preliminary approval of the Settlement Agreement and has conditionally certified the Settlement Class (defined below in Response #6) for purposes of settlement only. This website and Notice explain the nature of the class action lawsuit, the terms of the Settlement Agreement, and the legal rights and obligations of Settlement Class Members. Please read the instructions and explanations below carefully so that you can better understand your legal rights.
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You may have received a Notice because you were identified as a natural Person residing in the United States who is or was an LCMC patient portal account holder and who accessed their LCMC patient portal account between January 1, 2019, and November 30, 2022.
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The Litigation alleges that LCMC caused the unauthorized transmissions of personally identifiable, non-public medical information and communications to Facebook and Google through LCMC’s Website, https://www.lcmchealth.org/, and Patient Portal, https://www.lcmchealth.org/for-patients/patient-portal. LCMC denies this allegation and specifically denies that any medical information from either the Patient Portal or the Website was shared with Facebook or Google. Nonetheless, the Parties collectively agreed to resolve their dispute on a class-wide basis.
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A class action is a lawsuit in which an individual called a “Class Representative” brings a single lawsuit on behalf of other people who have similar claims. All of these people together are a “Settlement Class” or “Settlement Class Members.” When a class action is settled, the settlement, which must be approved by the Court, resolves the issues for all Settlement Class Members, except for those who exclude themselves from the settlement.
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To resolve this matter without the expense, delay, and uncertainties of protracted litigation, the Parties reached a settlement that resolves all claims brought on behalf of the Settlement Class. If finally approved by the Court, the Settlement Agreement requires LCMC to provide cash compensation to Settlement Class Members who submit valid and timely Claim Forms. The Settlement also requires LCMC to remove and refrain from using certain tracking technologies on its websites for a period of not less than two years. The settlement is not an admission of wrongdoing by LCMC and does not imply that there has been, or would be, any finding that LCMC violated the law.
The Court overseeing this Litigation must give final approval to the Settlement Agreement before it can become effective. The Court has conditionally certified the Settlement Class for settlement purposes only, so that Settlement Class Members may be given notice and the opportunity to exclude themselves from the Settlement Class or to voice their support for or opposition to final approval of the Settlement Agreement. If the Court does not finally approve the Settlement Agreement, or if it is terminated by the Parties, then the Settlement Agreement will be void, and the Litigation will proceed as if there had been no settlement and no certification of the Settlement Class.
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You are a Settlement Class Member if you are an LCMC Patient Portal account holder who accessed their LCMC Patient Portal account between January 1, 2019, and November 30, 2022.
Excluded from the Settlement Class are:
all Persons who timely and validly request exclusion from the Settlement Class; and
the Judge assigned to evaluate the fairness of this Settlement.
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Through the Settlement LCMC has agreed that Settlement Class Members can each make a claim for a $15 cash payment. Settlement Class Members are also automatically entitled to one year of Privacy Shield Pro, which includes the following features: Dark Web Watchlist, VPN In Touch, Password Scan, Private Search functionality, Password Defense, Digital Vault, and Data Broker Opt-Out services. This code will be provided to you on your email or postcard notice.
PLEASE KEEP THIS CODE SAFE UNTIL AFTER FINAL APPROVAL.
The website to which you must go in order to utilize your code to enroll is https://privacyshield.cyex.com/enrollment/LCMC. Your Privacy Shield Pro subscription will become active upon Final Settlement Approval from the Court.
In addition, LCMC has agreed that for a period of two years following final approval of the Settlement LCMC will remove and refrain from using certain tracking technologies on LCMC’s websites. The Settlement Agreement and more information regarding the Settlement are available on the Important Documents page.
To receive a cash payment, you must submit a Claim Form.
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If you timely submit a valid Claim Form for monetary recovery, you will receive payment in the amount approved by the Settlement Administrator after the Settlement Administrator processes your Claim Form. You will receive such payment after the Settlement is Final and has become effective.
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To submit a claim for cash compensation, you must timely submit the Claim Form. Claim Forms can be submitted online through this Settlement Website here, or you may download a copy of the Claim Form here and submit by mail to
LCMC Data Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
You must submit any claims by the Claims Deadline of November 25, 2025. There can be only one (1) valid and timely Settlement Claim per Settlement Class Member.
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By staying in the Settlement Class, all the Court’s orders will apply to you and will bind you. You also give LCMC a “release,” which means you cannot sue or be part of any other lawsuit or other legal action against LCMC about or arising from the claims or issues in this Litigation with respect to the alleged sharing of your personal or health information.
The precise terms of the release are in the Settlement Agreement. Unless you formally exclude yourself from this Settlement, you will release your claims. If you have any questions, you can talk for free to the attorneys identified in FAQ 14 below who have been appointed by the Court to represent the Settlement Class, or you are welcome to talk to any other lawyer of your choosing at your own expense.
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Class Counsel shall request the Court to approve a Service Award for Class Representative Pebbles Martin of $7,500.00 for their services to the Settlement Class as Class Representative. This payment is subject to the Court’s approval and will be paid from the Settlement Fund.
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If you do not want to remain in the Settlement, but you want to preserve your legal claims against Defendant, then you must take steps to exclude yourself from this Settlement.
To exclude yourself from the Settlement, you must send an opt-out request by mail stating that you want to be excluded from Pebbles Martin v. LCMC Health Holdings, Inc. and Louisiana Children’s Medical Center, Case No. 2022-10417, to the Settlement Administrator. Such opt-out request shall include: (1) your full name and address; (2) the case name and docket number; (3) a written statement that you wish to be excluded from the settlement; and (4) your signature. You must mail your opt-out request, postmarked no later than October 27, 2025, to:
LCMC Data Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
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No, if you submit an opt-out request, you will not receive anything resulting from the settlement, but you may sue LCMC over the claims raised in this case, either on your own or as a part of a different lawsuit. If you exclude yourself, the time you have to file your own lawsuit (called the “statute of limitations”) will begin to run again. You will have the same amount of time to file the suit that you had when this case was filed. If you file an Objection (see FAQ 16), you may still receive benefits if you timely file a claim.
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The Court has appointed Foster C. Johnson of Ahmad, Zavitsanos & Mensing and Jed Cain of Herman Katz Gisleson & Cain to represent the Settlement Class as Class Counsel. These attorneys will be paid in an amount that must be approved by the Court. If you want to be represented by your own lawyer, you may hire one at your own expense.
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Pursuant to the Settlement Class Counsel will request Attorneys’ Fees and Expenses in an amount not to exceed One Million One Hundred and Sixty-Two Thousand Dollars and Zero Cents ($1,162,500.00) for reasonable costs and expenses incurred in prosecuting the Litigation, subject to Court approval. The motion for Attorneys’ Fees and Expenses will be posted on the Settlement Website after it is filed.
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You can tell the Court that you do not agree with the Settlement or some part of it. If you are a Settlement Class Member, you can Object to the Settlement and the Court will consider your views. To Object to the Settlement, you must submit a written Objection (such as a letter or legal brief) stating that you Object and the reasons why you think the Court should not approve the settlement. Your Objection should include:
Settlement Class Member’s full name, current address, telephone number, and email address;
contain the Settlement Class Member’s original signature;
contain proof that the Settlement Class Member is a member of the Settlement Class (e.g., copy of settlement notice);
state that the Settlement Class Member objects to the Settlement, in whole or in part;
a statement of the legal and factual basis for the Objection;
provide copies of any documents that the Settlement Class Member wishes to submit in support of his/her position;
identify all counsel representing the Settlement Class Member, if any;
contain the signature of the Settlement Class Member’s duly authorized attorney or other duly authorized representative, along with documentation setting forth such representation; and
contain a list, including case name, court, and docket number, of all other cases in which the objector and/or the objector’s counsel has filed an objection to any proposed class action settlement in the past three (3) years.
Any Settlement Class Member who fails to timely file and serve an Objection and notice, if applicable, shall not be treated as having filed a valid Objection to the settlement and may not submit another objection to the settlement.
If you file an Objection, you may still receive benefits so long as you timely file a claim. To be timely, written notice of an Objection in the appropriate form must be filed with the Court no later than October 27, 2025, and served on Class Counsel and Defendant’s Counsel, as noted below:
Class Counsel | LCMC’s Counsel |
Foster C. Johnson | David Carney |
The Court will hold a hearing to decide whether to grant final approval of the Settlement. You may attend if you wish, but you are not required to do so.
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The Court has already preliminarily approved the Settlement Agreement. The Court will hold the Final Approval Hearing on November 7, 2025, at 10:30 a.m. in the courtroom of the Honorable Kern A. Reese, Division L, Courtroom 421, which is located in the Civil District Court for the Parish of Orleans in New Orleans, Louisiana. The purpose of the hearing will be for the Court to determine whether the proposed Settlement is fair, reasonable, and adequate and in the best interests of the Settlement Class, and to determine the appropriate amount of compensation for Class Counsel and the Class Representative. At that hearing, the Court may hear any objections and arguments concerning the fairness of the proposed settlement. The Court will then decide whether to approve the settlement.
You are not required to attend the final approval hearing to receive benefits from this settlement. Please be aware that the hearing may be postponed to a later date without notice.
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This Website and the Notice only provides a summary of the proposed settlement. Complete details about the Settlement can be found in the Settlement Agreement available, along with other case-related documents, on the Important Documents page.
If you have any questions or need to change your address, you can contact the Settlement Administrator via email or by mail at:
LCMC Data Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
info@LCMCDataSettlement.com
Do not address any questions about the Settlement or the Litigation to the Clerk of Court, the Judge, or Defendant’s Counsel.
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